--- title: CyberCoach Supporting Building a Safe, Smart and Sustainable Helsinki description: We help reinforce secure habits, minimising risk in daily operations. image: https://blog.cybercoach.com/hubfs/City-life_H365_2019_MG_3690_Jussi_Hellsten_%20Web.jpeg --- [![CyberCoach Full Logo with Bot Icon](https://blog.cybercoach.com/hubfs/CyberCoach_Full_Logo_Black-2.svg)](https://www.cybercoach.com?hsLang=en) - [English](https://blog.cybercoach.com/helsinki-city) - [Español](https://blog.cybercoach.com/es/helsinki-ciudad) - [Suomi](https://blog.cybercoach.com/fi/helsinki) - PRODUCT ## CyberCoach at a glance An industry-changing platform built on peer-reviewed research: phishing, secure coding, and AI skills training, delivered directly in Teams, Slack, or the browser. ### [The Science Behind CyberCoach Why traditional phishing simulations don't work, according to peer-reviewed research from ETH Zurich.](https://www.cybercoach.com/science-behind-cybercoach?hsLang=en) ### [Is Phishing Simulation Legal Under GDPR? 9 steps GDPR requires before you phish your employees — and a new simulation approach that doesn't need any of them.](https://www.cybercoach.com/legal-basis-phishing-simulation?hsLang=en) ### [Pricing Flexible plans, also monthly. ](https://www.cybercoach.com/pricing?hsLang=en) ### [Blog Latest insights into security awareness and what's new with CyberCoach.](https://blog.cybercoach.com) ### [Customer Stories Read more about how CyberCoach has helped organizations across different industries modernize their approach to security and AI training. ](https://www.cybercoach.com/customer-stories?hsLang=en) ### [OT Security Training Targeted training for employees working with OT technology.](https://www.cybercoach.com/ot-security-training?hsLang=en) - [AI TRAINING](https://www.cybercoach.com/ai-security-training?hsLang=en) ## [AI Training The most comprehensive role-based AI security and productivity training — built to help employees use AI effectively and safely, and keep your organization compliant with the EU AI Act.](https://www.cybercoach.com/ai-security-training?hsLang=en) ### [AI Security Training Why choose CyberCoach for your AI security training needs?](https://www.cybercoach.com/ai-security-training?hsLang=en) ### [EU AI Act Training Requirements: What You Actually Have To Do AI literacy training has been mandatory since February 2025.  ](https://www.cybercoach.com/eu-ai-act-training-requirements?hsLang=en) - [FOR DEVELOPERS](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) ## [For Developers Go beyond OWASP Top10 and offer hands-on interactive training for technical roles in secure coding and efficient use of AI. ](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) ### [Secure Coding Skills Meet ISO/IEC 27001 or SOC 2 requirements for secure development practices with no-nonsense training for your developers and other technical roles, directly in Microsoft Teams or Slack chat. ](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) - [COMPANY](https://www.cybercoach.com/about-us?hsLang=en) ## [About us We're growing into the most diverse training platform company on the planet.](https://www.cybercoach.com/about-us?hsLang=en) ### [About Us Get to know our international team.](https://www.cybercoach.com/about-us?hsLang=en) ### [Contact Us Get in touch.](https://www.cybercoach.com/contact-us?hsLang=en) ### [Careers We are hiring.](https://www.cybercoach.com/careers?hsLang=en) ### [Partner with us Learn more about our partner program.](https://www.cybercoach.com/partnerships?hsLang=en) - [English](https://blog.cybercoach.com/helsinki-city) - [Español](https://blog.cybercoach.com/es/helsinki-ciudad) - [Suomi](https://blog.cybercoach.com/fi/helsinki) [FREE TRIAL](https://www.cybercoach.com/free-trial?hsLang=en) [GET A DEMO](https://meetings-eu1.hubspot.com/maria-bique/cybercoach-demo?uuid=88959d26-2ff7-4dd0-8ebd-dd43eb31443e) Cyber Social Responsibility # CyberCoach Supporting Building a Safe, Smart and Sustainable Helsinki We help reinforce secure habits, minimising risk in daily operations. [Dana Paredes](https://blog.cybercoach.com/author/dana-paredes) Feb 12, 2026 [Customer Story](https://blog.cybercoach.com/tag/customer-story) [Cyber Social Responsibility](https://blog.cybercoach.com/tag/cyber-social-responsibility) [Security Culture](https://blog.cybercoach.com/tag/security-culture) ### Share this article [mailto:?subject=Check%20out%20https://blog.cybercoach.com/helsinki-city&utm_medium=social&utm_source=email%20&body=Check%20out%20https://blog.cybercoach.com/helsinki-city&utm_medium=social&utm_source=email](mailto:?subject=Check%20out%20https://blog.cybercoach.com/helsinki-city&utm_medium=social&utm_source=email%20&body=Check%20out%20https://blog.cybercoach.com/helsinki-city&utm_medium=social&utm_source=email) ### Subscribe ### Subscribe ![One of the busiest corners in Helsinki center. Photo: Jussi Hellsten](https://blog.cybercoach.com/hubfs/City-life_H365_2019_MG_3690_Jussi_Hellsten_%20Web.jpeg) One of the busiest corners in Helsinki center. Photo: Jussi Hellsten [Helsingin kaupunkiympäristö, The City of Helsinki Urban Environment Division](https://www.hel.fi/en/decision-making/city-organisation/divisions/urban-environment-division), is one of the city’s four major divisions. Every day, about 1,800 experts work to plan, build and maintain the physical environment of Finland’s capital. **Why Security Matters More Than Ever** Their responsibilities range widely: urban planning and zoning, construction and building control, housing services, transport planning, environmental health, landscape architecture, digitalization of services, the safety of public spaces such as playgrounds, swimming pools, roads, schools, green areas, and even improving cycling infrastructure ([Copenhagenize Index 2025,](https://copenhagenizeindex.eu/index.php/project/helsinki/) Helsinki is currently ranked among the world’s top 10 bicycle-friendly cities). Because the division touches almost every aspect of urban life, it also handles a wide range of sensitive information: building permits, infrastructure maps, environmental inspections, veterinary records, parking enforcement data, and details about critical infrastructure like traffic lights and shelters. Residents can’t “opt out” of public services, so the city must guarantee trust and safety. “CyberCoach creates ongoing learning moments in a way that fits our culture of continuous learning. The AI-enhanced interactions especially help things stick." ![Tuomo Vikamaa](https://blog.cybercoach.com/hubfs/Tuomo%20Vikamaa.jpg) Information Security Manager at The City of Helsinki Urban Environment Division Tuomo Vikamaa   **How CyberCoach Helps in Daily Work** CyberCoach responds to these needs, bringing a new, psychologically safe approach to security awareness. With pedagogical efficiency, CyberCoach creates continuous micro-learning through scenario-based exercises and interactive challenges that require real input, instead of passive clicking. Employees have described it as “a really fun way to learn,” and adoption has been smooth across the division. Participation numbers are strong, boosted by info screens, intranet updates and leadership buy-in. For a division where roles intersect with legal responsibilities, resident data, business information and critical infrastructure, CyberCoach helps reinforce secure habits across all these touchpoints, minimising risk in daily operations. ![Helsinki_kehystunnus_musta_png](https://blog.cybercoach.com/hs-fs/hubfs/Helsinki_kehystunnus_musta_png.png?width=100&height=46&name=Helsinki_kehystunnus_musta_png.png) - ![Tokoi Park](https://blog.cybercoach.com/hs-fs/hubfs/tokoi.png?width=3300&height=2475&name=tokoi.png) Photo: Unto Rautio - ![Allas Sea Pool](https://blog.cybercoach.com/hs-fs/hubfs/allas.png?width=3712&height=2475&name=allas.png) Photo: Outi Neuvonen - ![DJI_0537_Final_Hires_300dpi_AdobeRGB_ Web](https://blog.cybercoach.com/hs-fs/hubfs/DJI_0537_Final_Hires_300dpi_AdobeRGB_%20Web.jpeg?width=2480&height=1652&name=DJI_0537_Final_Hires_300dpi_AdobeRGB_%20Web.jpeg) Photo: Jussi hellsten - ![Unto_Rautio_MyHelsinki_DSF0202_web_ Web](https://blog.cybercoach.com/hs-fs/hubfs/Unto_Rautio_MyHelsinki_DSF0202_web_%20Web.jpeg?width=1860&height=2480&name=Unto_Rautio_MyHelsinki_DSF0202_web_%20Web.jpeg) Photo: Unto Raitio - ![Unto_Rautio_Lauttasaari_DSF9688_full_ Web](https://blog.cybercoach.com/hs-fs/hubfs/Unto_Rautio_Lauttasaari_DSF9688_full_%20Web.jpeg?width=1860&height=2480&name=Unto_Rautio_Lauttasaari_DSF9688_full_%20Web.jpeg) Photo: Unto Raitio - ![BikeToursHelsinki_LauraDove_ Web](https://blog.cybercoach.com/hs-fs/hubfs/BikeToursHelsinki_LauraDove_%20Web.jpeg?width=2480&height=1653&name=BikeToursHelsinki_LauraDove_%20Web.jpeg) Photo: Laura Dove     ## Similar posts Cyber Social Responsibility ### [Time to Address Cyber Social Responsibility in ESG Strategies](https://blog.cybercoach.com/cyber-social-responsibility-in-esg?hsLang=en) Cyber Social Responsibility is not just the right thing to do, it can benefit your bottom line. Learn more about what it means and how to get started. Maria Bique Mar 9, 2023 Security Culture ### [Streamlining Compliance: Introducing CyberCoach's Risk Self-Assessment Feature](https://blog.cybercoach.com/introducing-cybercoachs-risk-self-assessment-feature?hsLang=en) Learn how CyberCoach's In-Chat Risk Self-Assessments simplify ISO 27001 and GDPR compliance, engaging your team directly within Teams or Slack. Maria Bique Oct 28, 2024 Training ### [Guide to Managing Security and Compliance Risks Related to AI Meeting Assistants](https://blog.cybercoach.com/guide-to-managing-security-and-compliance-risks-related-to-ai-meeting-assistants?hsLang=en) Are your employees aware of the risks associated with AI assistants? This guide will help your organization navigate using AI assistants in meetings. Maria Bique May 7, 2024 ### Get notified of what's going on in AI and security awareness and compliance **Expert Tips:** Stay informed with curated content, expert opinions, and case studies that are relevant to your organization's security awareness strategy. **Special Offers:** Access to CyberCoach promotions and campaigns.  **Stay Informed:** Get the latest insights and updates on security and AI compliance trends, threats, and best practices delivered directly to your inbox. ![cybercoach_logo_white.svg.2023_03_15_16_58_04.0](https://blog.cybercoach.com/hubfs/cybercoach_logo_white.svg.2023_03_15_16_58_04.0.svg) ### Product - [For Developers](https://www.cybercoach.com/secure-development-training-for-developers?hsLang=en) - [AI Security](https://www.cybercoach.com/ai-security-training?hsLang=en) - [Manage Subscription](https://billing.stripe.com/p/login/28o4jRclF4gab1C6oo) - [FAQ](https://www.cybercoach.com/faq?hsLang=en) ### Connect - [Partner Program](https://www.cybercoach.com/partnerships?hsLang=en) - [Careers](https://www.cybercoach.com/careers?hsLang=en) - [For Media](https://www.cybercoach.com/media?hsLang=en) - [Contact Us](https://www.cybercoach.com/contact-us?hsLang=en) ### Legal - [Privacy](https://www.cybercoach.com/cybercoach-website-privacy?hsLang=en) - [General Terms](https://www.cybercoach.com/general-terms?hsLang=en) ### Company - [About Us](https://www.cybercoach.com/about-us?hsLang=en) - [Blog](https://blog.cybercoach.com) - [ESG Policy](https://www.cybercoach.com/esg-policy?hsLang=en) © 2026 CyberCoach All rights reserved ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Dana Paredes", "url" : "https://blog.cybercoach.com/author/dana-paredes" }, "dateModified" : "2026-02-12T08:39:36.106Z", "datePublished" : "2026-02-12T08:28:23.000Z", "headline" : "CyberCoach Supporting Building a Safe, Smart and Sustainable Helsinki", "image" : [ "https://blog.cybercoach.com/hubfs/City-life_H365_2019_MG_3690_Jussi_Hellsten_%20Web.jpeg" ], "mainEntityOfPage" : { "@id" : "https://blog.cybercoach.com/helsinki-city", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.cybercoach.com/hubfs/cybercoach_marketplace_icon.svg" }, "name" : "CyberCoach" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#organization", "@type" : "Organization", "foundingDate" : "2019", "legalName" : "Cult Security", "logo" : "https://www.cybercoach.com/hubfs/CyberCoach_Full_Logo_Black-2.svg", "name" : "CyberCoach", "sameAs" : [ "https://www.linkedin.com/company/cult-security", "https://x.com/cybercoachUS", "https://www.instagram.com/cybercoachus/", "https://www.youtube.com/@CyberCoachOfficial" ], "url" : "https://www.cybercoach.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Security awareness and AI skills training", "availableLanguage" : [ "English", "Spanish", "Portuguese (Brazil)", "Portuguese (Portugal)", "French", "Dutch", "German", "Swedish", "Finnish" ], "description" : "CyberCoach is a role-based security awareness, privacy and AI skills training platform that runs as a conversational app inside Microsoft Teams, Slack or a web browser. Employees practice AI skills and responding to social engineering in short, psychologically safe scenario-based sessions. Learning is anonymous while successful completions are recorded per user so the organization can evidence training completion for compliance. CyberCoach can also run on pseudonymous identifiers such as Slack or Microsoft UUIDs, with no personal data shared with CyberCoach.", "featureList" : [ "Conversational phishing and social engineering challenges", "Role-based training programs for technical and non-technical roles", "AI security and AI use training", "Secure coding training for developers", "OT security training", "Custom content creation", "Compliance assessments (ISO/IEC 27001, GDPR, AI compliance)", "Anonymous learning with per-user completion records for compliance", "Optional pseudonymous deployment using Slack or Microsoft UUIDs" ], "name" : "CyberCoach", "offers" : [ { "@type" : "Offer", "description" : "Cover the basics.", "name" : "Starter", "price" : "49", "priceCurrency" : "EUR" }, { "@type" : "Offer", "description" : "Broad topic coverage, custom content, hosted kick-off.", "name" : "Advanced", "price" : "159", "priceCurrency" : "EUR" }, { "@type" : "Offer", "description" : "Full coverage, 24/7 AI chat, compliance assessments, hosted kick-off.", "name" : "Complete", "price" : "179", "priceCurrency" : "EUR" } ], "operatingSystem" : "Microsoft Teams, Slack, Web browser, iOS, Android", "publisher" : { "@id" : "https://www.cybercoach.com/#organization" }, "url" : "https://www.cybercoach.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cybercoach.com/#faq", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach is a security awareness, privacy and AI skills training platform that runs inside Microsoft Teams, Slack or a web browser. Employees practice role-based skills such as responding to social engineering, ethical and productive use of AI and even secure coding skills in short conversational scenarios. Learning is anonymous, while successful completions are stored so the organization can evidence training completion for compliance frameworks such as ISO/IEC 27001 and SOC 2." }, "name" : "What is CyberCoach?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes, but not by sending deceptive emails to employees. CyberCoach uses conversational phishing challenges in which employees practice recognizing and responding to social engineering scenarios in Teams, Slack or the browser. Peer-reviewed research, including Lain et al. (ETH Zurich, 2022 and 2024), finds that traditional email-based simulated phishing does not reduce risk and can increase misplaced trust in the inbox." }, "name" : "Does CyberCoach do phishing tests?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. Learning is anonymous: how an employee answered a training scenario is never visible to managers or administrators. What is recorded is successful completion, so the organization can evidence who has completed required training for compliance purposes. This is privacy by design: the sensitive part of the interaction stays private, and only the completion fact is retained." }, "name" : "Are individual employee answers visible to managers?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. CyberCoach can be deployed using pseudonymous identifiers, such as Slack or Microsoft UUIDs, so no personal data is shared with CyberCoach. Compliance reporting still works: the mapping between a UUID and a real person is resolved only for authenticated and authorized administrators within the customer's own organization." }, "name" : "Can CyberCoach be used without sharing personal data?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach supports security awareness and secure development training requirements under ISO/IEC 27001 and SOC 2, and includes assessments covering ISO 27001, GDPR and AI compliance on the Complete plan." }, "name" : "Which compliance requirements does CyberCoach support?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "CyberCoach is available in English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Polish, French, Dutch, German, Swedish, Norwegian, Danish and Finnish, with more languages in development." }, "name" : "Which languages does CyberCoach support?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Plans start at 49 EUR per month for Starter, 159 EUR per month for Advanced and 179 EUR per month for Complete, available monthly or yearly, including through the Microsoft Azure Marketplace." }, "name" : "How much does CyberCoach cost?" } ] } ```