As artificial intelligence becomes increasingly embedded in workplace tools, prompting—the way we communicate with AI—has become a core skill in the modern workforce. For CISOs and cybersecurity leaders, this presents both an opportunity and a responsibility: to ensure that employees use AI efficiently, creatively, safely, and ethically.
AI tools like ChatGPT, Copilot, and others are only as powerful as the instructions (or “prompts”) they’re given. When employees know how to prompt effectively, they can unlock the full potential of these tools—automating repetitive tasks, brainstorming ideas, summarizing complex content, and much more.
But the real value of prompting goes beyond convenience:
Proper prompting can dramatically increase productivity. With just a few well-crafted inputs, employees can generate high-quality outputs, find relevant data faster, and reduce time spent on mundane tasks.
More than that, prompting encourages a new kind of thinking—where employees interact with AI as collaborators. This nurtures innovation across teams.
When employees don’t understand how to use AI tools securely, it creates risk. Sensitive data might be accidentally shared. Outputs may be misused. By incorporating prompting into security awareness training, companies can help employees:
Regulations around AI usage and data privacy are quickly evolving. Training employees in prompting helps organizations comply with internal policies and external regulations such as GDPR, NIS2, and upcoming AI Acts. Ethical prompting also builds trust with clients and stakeholders.
Knowing what prompting is isn’t enough. Employees need hands-on practice with real tools and scenarios to truly learn how to use prompting effectively and safely. Learning-by-doing training in a psychologically safe environment—like CyberCoach—helps teams:
Prompting isn’t just a technical skill—it’s a strategic one. As AI becomes a daily tool for more roles, investing in practical, secure, and ethical prompting training empowers your workforce, boosts productivity, and protects your organization.
For CISOs and cybersecurity leaders, this is more than an opportunity—it’s a necessity.